You can build a great career, but nobody's building it for you. - Anonymous employee impact.com Employee Review

5.0
Sep 24, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great culture, plenty of freedom, growth potential. Keg, xbox, outdoor and pet friendly, fun events, and even a quarterly elected team with a budget dedicated to employee happiness. Time off is very competitive as well. CEO instated additional PTO called "recuperation" for every employee to ensure nobody burns out. The company is clearly going places. If you can hang on for the ride, you can sculpt a great career for yourself. Overall 5 stars because above all else you can grow your career AND love your job at the same time.

Cons

If you aren't self driven, this may not be the place for you. Employees are expected to manage themselves (this gives you a lot of freedom), but if you need direction it can be hard to find at times. The company is struggling to build structure as it grows, and it's growing quickly. Don't expect much HR...the one person (down in la!) does the bare minimum here.

avatar
impact.com Response
10y
Thanks for your feedback, it was instrumental in making this a priority! We are happy to report that we have hired a full-time HR & Admin Manager in our Santa Barbara office to oversee new hire onboarding, benefit enrollment, and other critical HR imperatives. Early reports indicate it's having a positive impact! Our sincerest thanks for your feedback!

Explore other reviews about impact.com

5.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits. Great product/ company. Supportive environment. Flexible work schedule. Hire within and want to promote and give raises. Free lunches. They do a lot of employee events. The culture is really great and my work/ life balance has never been better.

Cons

Some teams have to go in 3 days

avatar
impact.com Response
3w
Thank you so much for this review. We appreciate that you are finding a solid work/life balance and agree the culture is strong. Thanks for all of your contributions to the business.
2.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The People: The day-to-day team is easily the best part of this company. Middle management and individual contributors are incredibly smart, empathetic, and wonderful to work with. There is a genuine sense of camaraderie at the ground level. The Product: You are working on something truly viable. The product is incredibly solid, has great market potential, and is something you can actually feel proud to build and support. The Perks: Unlimited PTO and a hybrid office are massive benefits that are genuinely respected by your direct peers and managers, allowing for some work-life flexibility if/when you can grab it.

Cons

Directionless Senior Leadership: Executive leadership is a complete mess. They are chronically misaligned and seemingly incapable of agreeing on a unified strategy. As a result, priorities shift constantly, pulling teams in entirely different directions and constantly piling on chaotic, reactionary work. Culture Shift: While the company loves to preach a healthy, supportive culture, the reality at the top is the exact opposite. Management by Fear: The newest member of the senior leadership team is actively destroying the company culture and morale. They choose to lead through intimidation and dishonesty rather than inspiration and transparency. It has created a toxic ripple effect that is rapidly burning out the middle management layer.

2
avatar
impact.com Response
3w
Thank you for taking the time to share such thoughtful feedback. We're encouraged that you highlighted the strength of your colleagues, the quality of our product, and the flexibility our teams work hard to provide. At the same time, we're taking your concerns seriously. Alignment, transparency, and culture are critical to building a company where people can do their best work, and it's clear from your experience that we still have work to do. While we may not agree with every characterization, we recognize the importance of listening to consistent themes, learning from them, and continuing to improve how we communicate, lead, and support our teams. We appreciate your contributions and thank you for this feedback.
See reviews by: Helpful|Rating|Date|All