Low pay, lots of responsibilities - Member Advisor iQ Credit Union Employee Review

2.0
Mar 5, 2025
Recommend
CEO approval
Business outlook

Pros

insurance is fully paid for

Cons

pay is low compared to competitors, its a very small credit union so you are asked to do more than you would at other FI's

avatar
iQ Credit Union Response
1y
Thank you for sharing your experience as a current employee at iQ Credit Union. We appreciate your feedback and are sorry to hear that compensation hasn’t met your expectations. We understand that base pay is an important factor, and we regularly review our compensation to stay competitive in the market. In addition to your salary, we’re committed to offering a strong total rewards package, including fully paid medical, dental, and vision premiums, a 6% dollar-for-dollar 401(k) match, tuition reimbursement, student loan repayment assistance, and more. We also provide annual merit increases and market adjustments to ensure we remain aligned with industry standards. We value your voice and would love the opportunity to learn more about your experience. If you’d like to share additional feedback, please reach out to us at careerfeedback@iqcu.com. Your insights help us continue to improve and make iQ an even better place to work. Thank you again for being part of our team!

Explore other reviews about iQ Credit Union

5.0
Oct 14, 2025
Recommend
CEO approval
Business outlook

Pros

Decent pay for a credit union. Great benefits.

Cons

The culture and growth has declined the last couple of years. Layoffs have started and management is not as transparent as previous management teams.

avatar
iQ Credit Union Response
5mo
Thank you so much for taking the time to share your thoughts and leave a review! We take great pride in our total rewards and are thrilled to hear that our competitive pay and comprehensive benefits have had a positive impact on your experience with us. Past and present team members, like yourself, are what make our organization special. We also want to acknowledge your concerns about our culture, growth, and transparency during the recent changes. We understand that change can be challenging, and your insights are incredibly valuable in helping us improve. We are committed to fostering clear communication and continuously enhancing the employee experience and development opportunities. Your feedback is crucial in guiding us on this journey. Thank you once again for your honest review and for being a part of our community.
3.0
Sep 29, 2025
Recommend
CEO approval
Business outlook

Pros

Coworkers understand what the day to day is like

Cons

Senior management does not understand - even though they say they've been there.

avatar
iQ Credit Union Response
8mo
Thank you for taking the time to share your experience with senior management. We're sorry to hear it wasn't more positive. We truly value the feedback of our team members and understand how essential clear leadership and open communication are to fostering a healthy work environment. Please know that we’re committed to making meaningful improvements in these areas. If you're open to sharing more, we’d greatly appreciate any additional insights you might have. You can reach us directly at careerfeedback@iqcu.com. Your perspective is incredibly important and helps guide us in our continuous improvement efforts.
See reviews by: Helpful|Rating|Date|All