What Was I Supposed To Do? - Anonymous employee iQ Credit Union Employee Review

2.0
Dec 7, 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- decent pay - broad range of perks incl. bonus on interest rates for employee accounts and financial planning / counseling - nice polite accepting community of coworkers - very verbally positive environment - very open to remote and hybrid

Cons

- 'culture of positivity' often feels performative, verging on cheerleading - a lot of time wasted on mind-numbingly mandatory training exercises and tests - a lot more time wasted on ridiculously restrictive security policies - a perpetually unsettling mix of overly strict and overly lax systems in general, alongside the expectation that individuals intuit which is which and conform accordingly - flexible work location, but inflexible work hours, even for tasks that are not time-sensitive

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iQ Credit Union Response
2y
Thank you for sharing your insights regarding your experience with us. We appreciate your feedback and take your concerns seriously. We're pleased to hear that you found aspects of your employment, such as the pay and perks, to be satisfactory. However, we also acknowledge the areas where you felt iQ Credit Union could improve. Creating a positive and supportive work environment is important to us, and we understand that genuine positivity goes beyond surface-level cheerleading. We will take your feedback into consideration to ensure that our culture remains authentic and meaningful. Regarding your comments on training exercises, security policies, and work flexibility, we understand the importance of finding the right balance. Your feedback regarding these areas will be carefully reviewed as we continue to refine our policies and procedures to better serve our employees. We also appreciate your advice to management, especially regarding transparency, flexibility, and constructive feedback. We are committed to fostering an environment where employees feel valued, supported, and empowered to grow and succeed. Your feedback will help us identify areas for improvement and make meaningful changes if needed moving forward. If you have any further feedback or suggestions, please don't hesitate to reach out to us at careerfeedback@iqcu.com. Thank you again for sharing your thoughts with us.

Explore other reviews about iQ Credit Union

5.0
Oct 14, 2025
Recommend
CEO approval
Business outlook

Pros

Decent pay for a credit union. Great benefits.

Cons

The culture and growth has declined the last couple of years. Layoffs have started and management is not as transparent as previous management teams.

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iQ Credit Union Response
5mo
Thank you so much for taking the time to share your thoughts and leave a review! We take great pride in our total rewards and are thrilled to hear that our competitive pay and comprehensive benefits have had a positive impact on your experience with us. Past and present team members, like yourself, are what make our organization special. We also want to acknowledge your concerns about our culture, growth, and transparency during the recent changes. We understand that change can be challenging, and your insights are incredibly valuable in helping us improve. We are committed to fostering clear communication and continuously enhancing the employee experience and development opportunities. Your feedback is crucial in guiding us on this journey. Thank you once again for your honest review and for being a part of our community.
3.0
Sep 29, 2025
Recommend
CEO approval
Business outlook

Pros

Coworkers understand what the day to day is like

Cons

Senior management does not understand - even though they say they've been there.

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iQ Credit Union Response
8mo
Thank you for taking the time to share your experience with senior management. We're sorry to hear it wasn't more positive. We truly value the feedback of our team members and understand how essential clear leadership and open communication are to fostering a healthy work environment. Please know that we’re committed to making meaningful improvements in these areas. If you're open to sharing more, we’d greatly appreciate any additional insights you might have. You can reach us directly at careerfeedback@iqcu.com. Your perspective is incredibly important and helps guide us in our continuous improvement efforts.
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