The base pay makes living in California harder than it should be, especially when it's only 54 cents more than what California is changing it's minimum wage too. There's this guy that tells you that you can easily make 50-60k a year when reality the only way for you to be making that much is if you're sent to a trade show. You have to wait at least 8 months to be spent to one. Even then, each vertical is already saturated with 3 or 4 people who are the top sellers who will be sent to every trade show, so you'll only go to a tradeshow once or twice a year. So all the other months you have to make quota through cold calling which is extremely hard. The managers there also play favorites as well when it comes to tradeshows. There have been people who have gone above and beyond in revenue, units, calls, and talk time, and were still not chosen for a tradeshow so management needs a little bit of help as well.
Speaking of making quota, the commission structure is ridiculous. If you don't make quota, you don't get commission. This wouldn't be too bad if the base pay wasn't so low but it is. So if you make 5 sales and your quota is 8, say goodbye to all of that money. There is no residual commission, just one time. They say they believe in a great work/life balance but you can't afford to live outside of work without making commission.
The training here is awful. There are one or 2 great pod leaders but at the end of the day, they have a quota to make too. So if you have a demo or close call during the time they do, then you're a little screwed. Definitely ask someone to help you during these times because all the managers care about are you making your numbers. You train for the first week or so and then you're thrown on to the phones. The company has 5 levels of service but training only really consists of the first 2. Other than that, you have to teach yourself about the other levels.
They say there is possibilities to move up in the company, but there really isn't. There's pretty much three positions: IC, pod leader, and manager. If you want to be a pod leader you obviously have to prove yourself but I have seen people who have more than exceed any expectations expected and still were not given the position. The company also puts a lot of emphasis on the top sellers, however the top sellers are handed everything to them: the ability to go to tradeshows and any inbound leads. Again the whole favorite thing definitely comes in to play here as well. If everyone had the same opportunities, employees would have a much better experience working there.
The amount of people that have quit or have been fired there shockingly high. I've never seen a turnover rate higher than iMatrix. I've seen people go within months of working there. And this is all due to the low wages, lack of training, and commission structure. Right now I would recommend anyone to stay clear of this company. They have a lot to work on.
