Pretty flexible - Technical Support Engineer iManage Employee Review

Great team, lots of work, valuable experience, fantastic support

Complex projects and codebase, large learning curve

- Solid opportunities to work with a modern tech stack, including lots of cloud-based tools and enterprise SaaS platforms. - Collaborative teams and mostly supportive coworkers make day-to-day work enjoyable. Most teams are not super large. Average size probably being around 20-30 members. - Good work-life balance. Consistent 8 hour days. Overtime projects were not common. My experience with the company culture was that it was reasonably chill and not overly stuffy.

- Career growth and advancement can depend heavily on team or manager. They did put a ton of work into creating a career advancement framework with supposedly clearly defined markers. But ZERO of the managers I had ever referenced, followed, or implemented actions from it. Even when I made it a point to bring it up during my employee reviews. - At the time of this review they have implemented mandatory return to office and physical presence required for all employees (within distance). - Occasional silos between departments can impact efficiency and communication. Specifically People Operations (that's what the call HR). Processes involving People Ops such as onboarding, policy clarification, or internal requests are often not clear or even followed. - They love to put the letters "iM" in front of all the internal programs and branding. EG. "iMAway" for PTO time or to mean you are on vacation. I don't know, it's kinda cute at times. But can also be cringe sometimes.