Great culture and diversity - Administrative iHerb Employee Review

5.0
Jul 11, 2018
Recommend
CEO approval
Business outlook

Pros

I love that I am able to establish relationships with team members from different backgrounds and cultures that I normally would not have a chance to outside of work. There is flexibility in my schedule and as long as I get my work done and work my normal shift hours my manager is flexible.

Cons

I can't say I have any as I have an awesome manager and work in a great team where there is great communication.

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iHerb Response
8y
Thank you for your feedback!!! Diversity is really important to iHerb and is one of our leading Core Values. We are pleased to hear that the "flexibility" provided by both the company and your manager offer a positive work-life balance.

Explore other reviews about iHerb

5.0
May 16, 2026
Recommend
CEO approval
Business outlook

Pros

Great people to work with.

Cons

Sometimes communication is lacking or gets changed.

2.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

iHerb pays 100% of medical benefits for you and your immediate family. They are generous with vacation accruals. Salaries are generous.

Cons

The company continues to operate with a small-business, "mom-and-pop" mentality despite its growth. Leadership is highly centralized, with most decisions driven by the CEO. Employees often perceive that those who are not viewed favorably by leadership are eventually managed out of the organization. There is a culture of fear around speaking up, as many employees worry about potential negative consequences to their employment. Favoritism among leaders is frequently observed, and advancement opportunities can be limited for individuals who are not part of the preferred inner circle.

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