Great benefits, competitive pay, very clean for a warehouse
Cons
7 day operation so expect to work one day of the weekend, management takes you for granted. It's about who you know, not what you know with them.
iHerb Response
9y
Firstly, thank you for your 5+ years of service with the iHerb Operations team. It sounds like your overall view of the company was pretty positive with the exception of a few areas. We will certainly ensure that your feedback is reviewed. Our "Team Members," are of such a value to the organization, and we are pleased that you feel that the environment, compensation and overall benefits package was superior. Best of luck to you in future endeavors.
Sometimes communication is lacking or gets changed.
2.0
Jun 22, 2026
Anonymous employee
Former employee
Recommend
CEO approval
Business outlook
Pros
iHerb pays 100% of medical benefits for you and your immediate family. They are generous with vacation accruals. Salaries are generous.
Cons
The company continues to operate with a small-business, "mom-and-pop" mentality despite its growth. Leadership is highly centralized, with most decisions driven by the CEO. Employees often perceive that those who are not viewed favorably by leadership are eventually managed out of the organization. There is a culture of fear around speaking up, as many employees worry about potential negative consequences to their employment. Favoritism among leaders is frequently observed, and advancement opportunities can be limited for individuals who are not part of the preferred inner circle.