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      iHerb

      Engaged employer

      iHerb reviews

      Excellent technology focused warehouse environment. - Manager iHerb Employee Review

      4.0
      Apr 6, 2017
      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Clean, climate controlled warehouse environment with a focus on using technology to improve the customer experience. Management appears to be very accessible and is open to new ideas and perspectives.

      Cons

      Changes can occur quickly and with little notice. Overtime demands can be sporadic and extended.

      avatar
      iHerb Response
      9y
      We are so pleased to hear that you also enjoy working in our beautifully designed ergonomic environment. We take great pride in offering a temperature controlled facility in addition to Managers that are attentive to their hardworking team members. We defiantly hear your improvement feedback and will ensure that we pass this along to the appropriate business unit. Although, very inconvenient, it is a great sign to our employees that our business is and has been in rapid growth mode for over ten years now.

      Explore other reviews about iHerb

      5.0
      May 16, 2026
      Warehouse supervisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Great people to work with.

      Cons

      Sometimes communication is lacking or gets changed.

      2.0
      Jun 22, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      iHerb pays 100% of medical benefits for you and your immediate family. They are generous with vacation accruals. Salaries are generous.

      Cons

      The company continues to operate with a small-business, "mom-and-pop" mentality despite its growth. Leadership is highly centralized, with most decisions driven by the CEO. Employees often perceive that those who are not viewed favorably by leadership are eventually managed out of the organization. There is a culture of fear around speaking up, as many employees worry about potential negative consequences to their employment. Favoritism among leaders is frequently observed, and advancement opportunities can be limited for individuals who are not part of the preferred inner circle.

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