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      iHerb

      Engaged employer

      iHerb reviews

      Former IT Employee - Anonymous employee iHerb Employee Review

      1.0
      Apr 10, 2016
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Nice Owner who cares about employees and takes the time to listen. Free drinks and Fruit. Most employees are great hardworking people.

      Cons

      HR does not take the time to listen to employee issues. Especially when they are with one of the horrible Middle Eastern Directors who take micro management to a whole new level. You say you want to hire "the best employees who have years of experience in the field" yet when you bring them in you micro manage them to the point that it is a hostile and stressful work environment. Before I left I spoke with several people (management and non-management) who shared the same feelings and want out as well.

      avatar
      iHerb Response
      10y
      iHerb's HR Team takes all concerns seriously and works closely with managers and directors to ensure we continually develop together, listening to our team members and addressing concerns. iHerb takes its Open Door Policy very seriously and investigates all concerns. We also address concerns submitted anonymously through our Viewpoint Suggestion Program. iHerb is proud of its rich diversity among all levels and departments. iHerb seeks to hire the best professionals from a variety of backgrounds as we believe diversity positively enhances our business culture and positions us to best serve our customers and community.

      Explore other reviews about iHerb

      5.0
      May 16, 2026
      Warehouse supervisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Great people to work with.

      Cons

      Sometimes communication is lacking or gets changed.

      2.0
      Jun 22, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      iHerb pays 100% of medical benefits for you and your immediate family. They are generous with vacation accruals. Salaries are generous.

      Cons

      The company continues to operate with a small-business, "mom-and-pop" mentality despite its growth. Leadership is highly centralized, with most decisions driven by the CEO. Employees often perceive that those who are not viewed favorably by leadership are eventually managed out of the organization. There is a culture of fear around speaking up, as many employees worry about potential negative consequences to their employment. Favoritism among leaders is frequently observed, and advancement opportunities can be limited for individuals who are not part of the preferred inner circle.

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