Decent company to work for, horrendous staff - Customer Service Representative iFIT Employee Review

2.0
Nov 6, 2022
Recommend
CEO approval
Business outlook

Pros

The company treats the Employees well and gives incentives like food paid for sometimes, decent pay too

Cons

awful clicky, b1tchy, nasty, conniving staff, if your face doesn’t fit and you don’t agree with EVERYTHING then they won’t like you, if they don’t like you within your probation they will try and dig for issues to sack you over, they all talk about you behind your back, extremely two faced, can’t go to management because they are in with the click too, team leader does nothing but try and dig to see if you’ve made any mistakes rather than do actual work, make out it’s a ‘family’ it’s not, all the clicky staff are far too involved in the job and that is their literal only social life, very odd and unprofessional behaviour, VERY CHILDISH, i would recommend you avoid if you value your mental health

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iFIT Response
3y
Thank you for providing this feedback to us. We are saddened by the experience you have described with our team and would like to investigate these claims further in order to ensure that all team members at iFIT are upholding our company values. Please email us at hr@ifit.com with further details about your experience so we can follow up with the individuals specifically to ensure that iFIT values are in action at the office you have described. Thanks - iFIT Employee Engagement Team

Explore other reviews about iFIT

5.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Strong, people-first company culture that makes you feel valued and part of something bigger. Broad and engaging scope of work — you're never stuck doing the same thing day after day. Talented, collaborative teams that genuinely enjoy working together. Excellent work-life balance that the company actively supports and respects.

Cons

Cross-team communication can be inconsistent, leading to silos and duplicated efforts. Work prioritization isn't always clear — it can be hard to know what should take precedence, especially across teams.

2.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

-Pretty smart people to work with -Remote work

Cons

- Management - Salary on the lower end - Product does not have a clear path forward

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