2nd Line IT - 2nd line IT support technician iData Com Employee Review

Good company to work for

Coffee machine doesn’t always work

Lovely people working there (not including top level) New IT manager genuinely cares and tries to handle the issues and new random jobs thrown at him by directors

Director changes company direction on a whim every 6-9 months. Constantly implementing new tasks and features that staff aren’t trained for and have to figure out on the fly with customers facing the issues. No recognition for good work or wage increases unless you beg, and then they will put you on a 6 month probation before you get the increase. Claims to treat staff as family but not true at all.