Not what it's cracked up to be - Call Center Representative i24 Employee Review

1.0
Jan 9, 2020
Recommend
CEO approval
Business outlook

Pros

Work from home opportunity Fair enough salary

Cons

Things that happened in the time I worked there: - worker A had a miscarriage but was not permitted to go to the hospital - worker B's mother was in the emergency and they told her that there was no point for her to go - worker C didn't have a babysitter so they put a lot of pressure for her to come into work and just figure it out. - worker D had to come into work despite her voice failing - worker E was pushed into a supervisor position when she wasn't ready and had a burnout - worker F was sexually harassed by management when she wore a dress - worker G was fired because he was older and took a bit longer to learn - worker H had a stressful call but was not permitted to take a short break because it was deemed too busy - ...

Explore other reviews about i24

1.0
Oct 30, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Can’t really think of any positive points.

Cons

- Very little work-life balance - little opportunity for growth - toxic management

1
1.0
Dec 18, 2024
Recommend
CEO approval
Business outlook

Pros

there are none whatsoever. worst company i ever worked at.

Cons

heavy workload, they expect you to pick up the slack for their lack of staff, micromanagement 101, low pay but very high demands. schedules are hectic even when they promise the opposite. there is no incentive to work hard but they force you to climb up their ladder or else they give you the boot. your agents should earn at least 25$ per hour, the dispatchers even more. birthday 'gifts' are an insult. not enough vacation and no pto.

2
See reviews by: Helpful|Rating|Date|All