Disappointing experience, poor support for team. - Senior Systems Engineer i-Tech Support Employee Review

1.0
Oct 13, 2025
Recommend
CEO approval
Business outlook

Pros

Central Orlando office and occasional flexible scheduling. Basic perks like team lunches.

Cons

Heavy workload with minimal staffing, unclear expectations from management, and inconsistent feedback processes. Felt undervalued despite contributions, leading to abrupt end. No real growth or work-life balance.

Explore other reviews about i-Tech Support

5.0
Mar 10, 2026
Recommend
CEO approval
Business outlook

Pros

Lots of environments to touch and expand knowledge fast. Great team to work with and escalate up if needed. Growth encouragement.

Cons

Wish they paid a little more

2.0
Oct 26, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company started with a strong foundation, which is what drew me in and got me excited about working there. But after the acquisition, things shifted. Expectations were constantly changing, and we were pushed to own results outside of our actual roles. Goals were raised week after week to a point where it felt like we were chasing something that wasn’t realistic.

Cons

New management didn’t seem to have a clear vision, and there was little sense of company culture. Departments felt disconnected, and it was obvious that some people had to work much harder to prove themselves compared to others.

2
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