Pros
- The product is genuinely innovative and is transforming an industry that has been crying out for modernisation for decades. It's a fascinating time to be in insurtech and hx is right at the centre of it. - The people are exceptional. I've worked with some of the most talented and driven colleagues of my career here, many of whom I'm proud to call friends. There's a strong feedback culture where people genuinely invest in helping each other improve. - Real impact at every level. Whether you're new or a seasoned team member, you have the opportunity to leave a lasting mark - on the product, on how the team operates, and on customers. This is a complete contrast to large corporate environments where it's hard to feel like you're moving the needle. - Huge growth and learning opportunities. Having watched the company grow, the career progression on offer is real, hard work is recognised and rewarded both in terms of opportunity and compensation, which is reviewed regularly. - Benefits are strong for a company of this size, with genuine upside as the business grows. - Leadership is transparent. Strategy, changes, and direction are communicated clearly and the culture and values are genuinely lived. Performance is assessed on both what you deliver and how you deliver it. - The Customer team in particular offers an enormous breadth of work - lots of cross-functional exposure that teaches you how the whole business operates, combined with regular client interaction. You learn rapidly from working directly with great customers. - The hybrid setup is sensible - two days in the office, with reasonable expectations around availability. People who thrive here choose to give a lot, and that energy is visible when you're in the building.
Cons
- The work-life balance isn't for everyone. Expectations are high and you need to bring real energy and commitment. That said, what you get back - the challenges, the learning, the opportunity to be at the forefront of AI and tech in a changing industry makes it worthwhile if you're the right fit. - The pace of change is high and approaches are regularly revisited. If you prefer a stable, fixed environment this will feel uncomfortable. If you embrace change, it's one of the best things about the place.