avoid at all costs - Customer Service go-centric Employee Review

Thank you for your review. Reviews are meant to be constructive and this has a number of concerns to me. However, I think the opportunity to discuss these with me personally will help. So many of your points I can share some insight, from the development stories this year alone, moving people into alternative / new roles as part of their progressions through development plans. This years alone I have seen 23 people progress onto new roles within quality, IT, resource planning and become some of our amazing Team Leaders. Maybe you missed the job advertisements? We value our people and now have a monthly awards session where we celebrate our people most important to us, in terms of overtime, the last few business I have worked with have all been standard pay especially in this industry. I myself devise the monthly reward sessions where we recognise so many people per campaign, no doubt you would have been invited into one of the sessions? In terms of if you have a health condition, this is the part I am most alarmed at, because as a mental health first aider myself and someone that encourages support to people, we have such a great HR team that support our people. If you do wish to discuss this matter, it can be done in confidence. Can you reach out to me on the email address below please? Yes, there could be an element of moving campaigns, and you do see that in this industry, however, you are always still an employee of go-centric, that's the important part. Hopefully we will discuss the above soon. Employee Experience Manager mark.cowen@go-centric.co.uk