4.0Jun 4, 2025Customer service representativeCurrent employee, more than 1 yearLansing, MIRecommendCEO approvalBusiness outlookProsRemote/hybrid. Friendly environment. Can be fun. Extensive training.ConsLittle room for advancement. Rules and standards seem to change often.Show more
5.0Aug 17, 2022Anonymous employeeFormer employee, less than 1 yearRecommendCEO approvalBusiness outlookProsThey work with your schedule I loved that I didn’t work Saturday and Sunday and the pay was really good. 13 for answering calls, loved it.ConsVery stressful, if you don’t have good rates you get in trouble but if you are a fast learner and kind you will be goodShow moreHelpfulShare
3.0Feb 11, 2026Customer service representativeFormer employeeLakeland, FLRecommendCEO approvalBusiness outlookPros- allotted 15 occurrences - was able to trade shifts with othersCons- micro managed - different departments always closedShow moreHelpfulShare