Best retail experience - Assistant Manager francesca's Employee Review

4.0
Jan 22, 2015
Recommend
CEO approval
Business outlook

Pros

Hired as a Key Holder and promoted to part-time Assistant Manager within 6 months. After another year, was transferred to a second location and promoted to full-time Assistant Manager. Pretty much stuck at that position though was told opportunities may be available in the future. Stayed with company for 4 years. 90% of customers were cool, visuals were fun and creative per individual boutique, shipment was constant but not overwhelming (most of the time), daily responsibilities could easily be delegated, and always had a dependable staff.

Cons

Company has changed a lot from when I started. Trying to be a lot more "trendy" than before it was about a unique product and styling. Seems to be trying to be more appealing to a younger audience (high school/college vs 18-35 like mission statement) Communication between DM/RM is "open", but was sometimes a struggle to even get an email reply let alone a phone conversation. Company was/is growing quickly, and upper management positions and titles changed quickly. At 4 years of service there were very few people that I knew from my onboarding that were still there when I finally left.

Explore other reviews about francesca's

5.0
Mar 31, 2026
Recommend
CEO approval
Business outlook

Pros

I loved the flexibility of my boss scheduling me according to free time with my college work.

Cons

I felt like it was a very serious job and sometime my boss would make me go up to guests and keep askign them questions right when they walk in the door.

5.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible scheduling, creative freedom, comprehensive training, and fun team dynamics, effective local/regional leadership, fair compensation and ample opportunities for bonuses

Cons

Inconsistent corporate leadership and messaging

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