All Talk, no Meaningful Action. - Store Manager francesca's Employee Review

2.0
Jul 19, 2010
Recommend
CEO approval
Business outlook

Pros

- Great discount for exempt employees (50%) - The awesome customers! - The ability to see new things when they first come out - Nice pay and decent bonus program - Great support system between Store Managers

Cons

- Absolutely NO communication with Regional Managers. I could barely ever get her to return my calls. The same with corporate - but do something wrong and they'll call you no-stop. - Almost incompetent Area Manager. Loved to go on about the wonderful things going on in the business, but could not understand basic business questions or principals. - Completely catty store staff. There was non stop gossip and a lot of inappropriate attire. When I coached someone, they would retaliate against me through the "anonymous complaint line." - As a manager I was not able to really make crucial decisions. I had an employee who needed to be let go, but by the time I could finally get a hold of my Regional Manager she told me to cut her hours to get her to quit. - The company can't keep up with how fast they are trying to grow. All they are concerned about is profit - but they don't seem to realize that the Store Manager's need more support and payroll hours. The work/life balance if you don't have a desk job is a joke.

Explore other reviews about francesca's

5.0
May 26, 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility, great community, growth opportunities, supportive executives

Cons

Nothing about the business. Liquidation and closure of the brand was one of the hardest things I've ever had to do.

1.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

No credit cards forcing on people.

Cons

Long hours and unfortunately not paying enough for the amount of work.

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