Demands more than any other retailer, pays less - Boutique Team Leader francesca's Employee Review

3.0
Oct 15, 2018
Recommend
CEO approval
Business outlook

Pros

I liked having control over my store with respect to visuals and culture. They give you a baseline to go off, but since every store is unique I was able to curate looks that resonated with my market more closely. As a BTL, I also LOVED my 50% off discount!

Cons

The company has implemented a LOT of changes, very quickly. We don't get much training at all around the changes, but are expected to lead them with our teams. Our district managers are so focused on conversions and email capture rates, that selling seems second rate. The culture of Francesca's is supposed to be welcoming and inclusive, but it is changing drastically into an extremely pushy selling environment, which can make a lot of guests feel uncomfortable. I've had many regulars leave my store when upper management was visiting, because they shoved "the promise" down their throats in such a disingenuous way.

Explore other reviews about francesca's

5.0
May 26, 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility, great community, growth opportunities, supportive executives

Cons

Nothing about the business. Liquidation and closure of the brand was one of the hardest things I've ever had to do.

1.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

No credit cards forcing on people.

Cons

Long hours and unfortunately not paying enough for the amount of work.

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