Sales Lead / Keyholder - Sales Lead francesca's Employee Review

2.0
Jun 28, 2018
Recommend
CEO approval
Business outlook

Pros

Great location, great clothes, Learning opening and closing procedures.

Cons

Communication at management level was very slim. If you’re not best friends with your co workers & managers they’ll either cut your hours or demote you for payroll. A manager just pulled me to the side one day and said that she was cutting my shifts after having a talk with another manager. I didn’t have anytime to productively fix their problems (which was nothing). Also since i started there the first week it was a toxic environment that involved a-lot of gossiping. And the managers would team up and change rules until the district manager did her visits. They make you do the Francesca’s Promise and you have to give your manager their name? What are they shopping for in the store? What did we perfect pair them with in the fitting room? It’s very uncomfortable and intrusive, most people just want to be left alone in stores. Also they force you to get every guest name, email, and phone number for guest capture. It’s also very intrusive for asking so much from our guest who don’t wanna give out their information. All in all don’t work for this company there’s no benefits and the pay is little, also they ask for way too much for such little salary.

Explore other reviews about francesca's

5.0
Mar 31, 2026
Recommend
CEO approval
Business outlook

Pros

I loved the flexibility of my boss scheduling me according to free time with my college work.

Cons

I felt like it was a very serious job and sometime my boss would make me go up to guests and keep askign them questions right when they walk in the door.

1.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

None, the enviorment and treatment by management negated any possible pros

Cons

Mistreatment and abuse by management for sales metrics

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