The gap between what they market as their capabilities and what their product can actually deliver is immense. It’s just a hyped-up point solution with a dysfunctional API. Then layer on a bunch of self-congratulatory marketing drivel positioned as “thought leadership” about “perpetual kyc” and “dynamic automation” and voila. In my opinion, It is mostly vapour. They make it seem like their product will solve a labourious manual KYC onboarding process through automation and time savings, but do not be fooled, lots of manual input will still be required for entity resolution, filling in due diligence gaps, reporting, etc. They tout their industry partnerships and data integrations, but in reality they don’t really have anything to offer partners, as evidenced by their almost complete lack of market presence. They also have no control over data integrations, which are sloppily done and take ages to get done besides. With what is happening now in development of AI/ML applications in financial crime, encompass just looks stale and tired. They could’ve done something meaningful a while back, but missed the window. Not a good place to work in sales - you won’t earn, sales cycles are extremely long, pricing is way off (over) the market, and you’ll risk your industry relationships, peddling a broken product.