Smoke and Mirrors, Avoid. - Sales encompass Employee Review

1.0
Jul 18, 2023
Recommend
CEO approval
Business outlook

Pros

The rank-and-file are good people, benefits are fine, ample holiday, etc.

Cons

The gap between what they market as their capabilities and what their product can actually deliver is immense. It’s just a hyped-up point solution with a dysfunctional API. Then layer on a bunch of self-congratulatory marketing drivel positioned as “thought leadership” about “perpetual kyc” and “dynamic automation” and voila. In my opinion, It is mostly vapour. They make it seem like their product will solve a labourious manual KYC onboarding process through automation and time savings, but do not be fooled, lots of manual input will still be required for entity resolution, filling in due diligence gaps, reporting, etc. They tout their industry partnerships and data integrations, but in reality they don’t really have anything to offer partners, as evidenced by their almost complete lack of market presence. They also have no control over data integrations, which are sloppily done and take ages to get done besides. With what is happening now in development of AI/ML applications in financial crime, encompass just looks stale and tired. They could’ve done something meaningful a while back, but missed the window. Not a good place to work in sales - you won’t earn, sales cycles are extremely long, pricing is way off (over) the market, and you’ll risk your industry relationships, peddling a broken product.

avatar
encompass Response
2y
Thank you for taking the time to write your review. Everyone is, of course, entitled to their own opinions, and we are sorry to hear that your time with us did not meet your expectations. Whilst there are always areas for improvement, we are extremely proud of our business, our solution and the value it brings to our numerous clients and partners. We feel the progress we are making is evidenced by the cadre of top global banks relying on Encompass every day, as well as through repeated industry accolades, such as the recent report from Juniper Research awarding Encompass as the leading RegTech vendor in its market assessment (link below). Sales is not an easy job, we are sorry you were not able to find the success with us that all sides wanted but wish you the very best in your next move. https://www.juniperresearch.com/pressreleases;/regtech-spend-to-surge-to-$207bn-globally?utm_campaign=pr1_regtech_financial_fintech_jun23&utm_source=linkedin&utm_medium=social

Explore other reviews about encompass

4.0
Oct 21, 2024
Recommend
CEO approval
Business outlook

Pros

Great people, smart. Very pleasant culture

Cons

The product is competing with a lot of other like or over lapping products

3.0
Mar 19, 2026
Recommend
CEO approval
Business outlook

Pros

Very talented and experienced group of people. Working with largest banks in the world. Solid core offering with good market awareness for a company this size, and strong capabilities in the product roadmap. New product leadership addressing some of past challenges and stitching together disparate products that were brought in via acquisitions. Global team, global clients. Generally supportive and friendly culture that values loyalty and cares about retaining talent.

Cons

Lack of strategic clarity and focus. Founders are well-liked but often seem distant from the day-to-day, and leadership does not seem to be on the same page. Wide variance in productivity/contributions across the team, with quite a few superstars but a also too many known performance issues.

See reviews by: Helpful|Rating|Date|All