Do not expect honest feedback on your work - Anonymous employee edX Employee Review

2.0
Oct 25, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free lunch and good benefits!

Cons

When I started working there i thought this one of the most awesome places to work. Good benefits package, free lunch every day, cool offices....but that was about it. After a while you need more than free lunch....you need real feedback for your work, you need honest people, you need your work to be appreciated (or not if you're not doing well) but you definitely look for an honest opinion/response. I would hear almost every day "you're doing an awesome work" for almost a year, and then when it comes to performance evaluation, or to being promoted...all different kinds of complaints, "faults" come up. This didn't happen only to me...these is the reason why many people are leaving. The feedback you get throughout the year is FAKE! You're never "helped" or "pushed in the right way" to do better. While you keep busting your butt and think you're doing your best...your manager/supervisor may change her/his mind as she/he pleases regarding you performance. Promotion is not encouraged at all. Very disappointing...

avatar
edX Response
9y
edX is about to embark on a new era of Feedback...both giving and receiving. This is a big cultural move for us and it will be systemic. We believe that this will directly impact the flow of honest feedback on work across the organization. In the coming weeks, all employees will have been exposed to proper feedback behavior and we really think this will help employees know how they are performing - and in real time.

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