Good Company On The Rise! - Associate Director, Accounts eNOVA (NJ) Employee Review

eNOVA has been through a lot of transformation in the past couple of years and has some growing pains as it wades through the pandemic. It perhaps isn't fair to judge eNOVA based on the company it used to be, Phoenix. Most people are open to positive changes, new and improved processes, and to supporting each other within their teams. It has the feeling between a mix of an established company and a startup at the same time. The benefits are not bad, with unlimited PTO meant to help employees manager their work life balance more effectively and with minimal work related stress. 401k plus matching is a benefit, and a new 100 dollar a month tech stipend was implemented January 2022 to help employees who choose to work from home whether they are in or away from the NJ area. We have monthly virtual meetings where leadership lets us know what the happenings are with the company and this transparency is appreciated. All pharma ad/marketing agencies are daunting at first but eNOVA is a decent place to get started, with opportunities to work with good people across a large spectrum of mediums. People want to help you and I think that can be owed to the culture. Other benefits: Medical, Dental, Vision, Life Insurance, STD and LTD, Commuter's benefit, HSA/FSA.

With a lot of change happening at once, there are a couple of pain points. Processes are not as defined and the company's "restructure" is still underway. New tech is being implemented and some folks who have been with eNOVA when it was Phoenix back in the day are more hesitant to change. The learning curve is steep if you are newer to the industry and med comms. A stronger onboarding program and company wide processes need to be implemented sooner rather than later. Roles need to be better defined, but leadership is working on this.

You will learn what not to accept at a workplace here.

Lack of transparency and communication; lack of truthfulness regarding job expectancy and requirements; lack of truthfulness with clients regarding their capabilities which manifests into stress for employees trying to work without the appropriate resources Employees are consistently expected to work late nights, over the weekends and holidays. Employees are expected to answer emails and phones late into the evening. This company has an after-hours phone for program managers that they do not mention when they hire them. They offer promotions to employees who threaten to quit from being overworked but do not offer solutions for the actual issue at hand. They claim to care for their employees and their families. I recently became aware of a former colleague who lost both of their parents due to Covid over the recent company holiday break. After attempting to return from bereavement leave, the employee was notified they no longer had a job. I found this absolutely disgusting. I have personally witnessed the disrespectful tone and language that leadership uses with some employees. I am also aware of situations where employees' job were threatened if they did not make themselves available to handle responsibilities assigned to their managers or account managers. They labeled them as "duties as assigned". Salary reviews are promised but never happen. There is absolutely no career pathing which makes growth questionable. HR is no help because they are not certified HR professionals. They are employees that they moved over to those positions.