Consider Working Elsewhere - Client Support eMoney Advisor Employee Review

2.0
Apr 16, 2019
Recommend
CEO approval
Business outlook

Pros

Ok entry level position. You'll learn a lot about new financial terms and concepts that you can then use to further your career. You'll also develop a certain social skill talking with financial advisors with a wide spectrum of personalities. Adaptability and patience will be a needed skill to learn. Remote work available - huge benefit. Free snacks in office. Meals provided periodically.. Benefit package is not great, but slightly above average. Attempts made for a "Fun" work environment.

Cons

Company has been going through a reorganization of structure and culture over the past year and if nothing else, the result has been an even worse unorganized mess. Office politics can make this place feel toxic, best to stay away and keep a positive mindset while here. Pay is way below market. No cost of living adjustment for CA employees leaving you feeling impoverish at times. Good thing you can scape together a few meals in office to help lower costs. Little room for advancement internally. Part of the company reorganization is to hire outside employees for more Sr. roles leaving well qualified internal candidates to be looked over and stuck in a position for a minimum of 18 months, or until they decide to quit. Client service management has no real management experience. Some are quite immature and unprofessional. High turnover. Burnout is a big problem in the client service department and management treats employees as if they are disposable rather than trying to keep their employees motivated or seek coaching opportunities.

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eMoney Advisor Response
7y
Thank you for your feedback. We continue to find ways to improve the eMoney employee experience while planning our path to future success. We remain committed to investing in our people through various benefits such as competitive health plans (with no increase to healthcare premiums to employees in 2 years), in addition to enhancing our learning and development resources for managers and all employees to advance their careers. In the first quarter of 2019 alone, we promoted or transitioned nearly 50 employees into new roles. Additionally, we strive to communicate companywide objectives so each employee, regardless of their role or department, understands how he or she is contributing to eMoney's success. If employees aren’t getting what they need to perform their job, we hope they all feel empowered to go to their manager or a leadership team member with questions or concerns so we can take action as our goal is always to produce an environment where employees feel heard and valued. We encourage you to email feedback@emoneyadvisor.com to further discuss your concerns.

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5.0
Feb 18, 2026
Recommend
CEO approval
Business outlook

Pros

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Cons

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3.0
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Recommend
CEO approval
Business outlook

Pros

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Cons

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