Great mission, but out of touch - Anonymous employee eLuma Employee Review

2.0
Sep 1, 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexibility and working from home. Passionate people. The mission is there however it is starting to just seem like a staffing agency.

Cons

Been here for a few months now and have not been impressed with the onboarding process. Very little guidance and support. Lots of favoritism.

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eLuma Response
3y
Your feedback is appreciated, and we welcome hearing from everyone within the company. As we continue to grow and expand, so does the need to have more defined processes. We are committed to focusing on this and making the adjustments that will continue to improve things for everyone.

Explore other reviews about eLuma

5.0
Aug 14, 2025
Recommend
CEO approval
Business outlook

Pros

Make your own schedule, flexibility

Cons

Software dated, some difficulties with school connections

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eLuma Response
9mo
Thank you for your 5-star review and for sharing your experience as a contractor with eLuma! We’re so glad to hear that the flexibility and independence were valuable to you. We also appreciate your feedback on software and school connections. Our team is continually working to improve these areas to make the experience even smoother. We’re grateful for the work you contributed and wish you the very best in your career journey!
2.0
Apr 13, 2026
Recommend
CEO approval
Business outlook

Pros

Pros Timely pay including pay for indirect time; access to a variety of testing materials

Cons

Poor to no communication regarding contract renewals; weak on-site communication. Unfortunately, from personal experience, eLuma has weak communication with contractors regarding on-site issues as well as contract renewals. If they are not renewing your contract, they may not tell you (which was my case) and instead, when you inquire, you are just told "schools are signing late this year," completing evading what is going on. There was an instance of another remote therapist being assigned to the school on the same day, the same time, and using the same room as I was using which reflects poor communication with the site to manage this situation appropriately.

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eLuma Response
2mo
Thank you for sharing your feedback. We take clinician communication seriously, and we're sorry your experience with contract renewal and on-site coordination didn't reflect the standard we aim for. We've been actively improving our communication protocols around scheduling and renewal timelines heading into the next school year. We wish you well in your career.
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