The worst company I worked for. - Anonymous employee dotdigital Employee Review

1.0
Apr 6, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company offers full remote work and standard benefits.

Cons

Unfortunately, my experience was overwhelmingly negative, and I feel it’s important to share the realities of what working here can be like. Micromanagement and Lack of Trust: The management style is extremely controlling and based on mistrust. Team members are monitored excessively, with strict and unreasonable rules—such as being required to respond to messages within 10 minutes, regardless of time or context. My manager would suddenly give me a call if I didn’t respond to his messages. One of the most uncomfortable policies was mandatory meetings with your manager after returning from sick leave. Even after providing a doctor’s certificate, I was questioned about my symptoms and reasons for taking time off. That experience made it clear that my well-being was not respected or valued, and it ultimately led to my decision to leave. No Support for Mental Health: There is no mental health support offered, despite the high-stress environment. In today’s working world, that absence is not only outdated but also damaging. Very High Turnover: Turnover is high. Many talented employees leave quickly, often replaced by junior staff. It felt like new hires were constantly coming in, while experienced team members quietly moved on. Lack of Support from HR: HR was not helpful in resolving issues or advocating for employees. If you don’t align with the company’s culture or question the management style, the message is clear: you’re free to leave. I also experienced payroll errors, which added to the overall frustration. Below-Market Compensation: The salary offered is below market standards, especially considering the level of stress and control expected from employees. In summary, my time at this company was disappointing and disheartening. I’m genuinely relieved to have left. It was the healthiest move I could have made—for both my mental health and professional growth.

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dotdigital Response
1y
Thank you for your feedback. We're sorry to hear about your experience and appreciate you bringing these issues to our attention; many of these issues were a surprise to read but we will look into the likely causes and look to improve further in these areas.

Explore other reviews about dotdigital

5.0
Jan 22, 2026
Recommend
CEO approval
Business outlook

Pros

Interview process, onboarding and hiring on have been a breeze. Was fortunate in that my onboarding synced up with the North American SKO, allowing me to immediately meet 80% of the employees I’ll be working with (primarily remotely). Can’t ask for a better way to start and begin engaging. Everyone is extremely professional AND easy to get along with. Teams have a wealth of knowledge and there seems to be little to no gatekeeping which for me: new to the industry and job role is highly appreciated.

Cons

Have not had a negative interaction or gripe yet. First remote role so this is a learning experience.

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dotdigital Response
2mo
Thank you for sharing your feedback! We're thrilled to hear your onboarding experience was smooth and that you were able to connect with so many team members early on. If you ever need any assistance or have suggestions, please don't hesitate to reach out. Welcome to the team!
2.0
May 9, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Support team was terrific, professional responses, tight KPI’s, great manager. - Sellers were invested in helping the greater good, and were helpful post-sale.

Cons

- The Americas region needs stronger leadership. Unless you worked at whatever company that crew came from, they simply aren’t curious about the perspective of the teams beneath them. And the product at the moment isn’t competitive, so there’s a ton of perspective that could be so valuable for them and so motivating for employees to take part in. - Too many directives and not enough development and coaching. Spend half as much time making Docs and talking AT employees about yet another process. Ask them their understanding of it. If something goes wrong, ask them why it did and what they could do differently and have a conversation. You might learn more about the employee and their perspective that makes everything better. - Deliverability could be much more impactful for the company if they dropped this notion that they’re unreachable or unable to help customer facing roles learn how to monitor and make deliverability more successful.

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