Small company, with heart - Customer Relationship Mgr. docWeb TRC Employee Review

The company is roughly 25 people, if you're looking for an alternative to a big corporation where you are just a number, look no further. DocWeb shows interest in allowing there employees to have a great work life balance, and also values every employees input and feedback on the day to day operations. In just a couple months i feel like an important and vital part to the company and am receiving ample opportunities for career enrichment and experiences. they like people not to be afraid to take the initiative on something and run with it. A great place for people not looking to get pigeon holed into a role and that love contributing to multiple facets of an organization. This company is constantly growing its client base and would be a great place to get in early.

Because its a relatively new company and they are still so small you're going to have to expect to trade some of the normal benefits you would get with a much larger company/organization offers, for some of the advantages above.

Everyone is extremely nice, lucrative vertical.

The job/salary/benefits weren't close to what was described to me. I had two managers- The big picture managing partner that was completely idealistic, and day to day manager that really ran the show. I was told the scheduling was flexible and could work from home but was given a hard time the few times I elected to do so. I was also told I would make commission on up sales but they had no process in place and I was discouraged from the developers add additional services that would benefit the clients. Also we didn't fulfill the services outlined in client agreements, even after I pointed this out to management no changes were enacted. Our pricing was very up in the air, and as an Account Manager I was expected to negotiate deals- with a week's experience & no set price list. Even though the office is small communication between departments is poor and tense. They are putting all there eggs in Cynosure laser sales and I was discouraged from pursuing outside business. Could be a great company but they need a management/ operations overhaul.