Do Not Be Deceived - Anonymous employee community.com Employee Review

2.0
Sep 7, 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You get to work with some incredibly talented people Compensation is on the higher end for a company of this size and stage (depending on department) The product itself is pretty cool and has some notable figures using it

Cons

No clear direction from leadership, company has reorganized structure several times in the past year, essentially doubled the size of the C-suite without staffing up junior and mid-level employees to properly support scale Unrealistic goal setting demoralizes employees Clear examples of nepotism and favoritism with certain employees based on personal relationships with leadership, primarily white men Too many individuals involved in making everyday decisions slows down our ability to get work done and creates no clear ownership of work or tasks Most of the employees that have left Community within the past year are people of color, women in leadership positions, and people from the LGBTQ community We have no idea how much our equity is worth and receive intentionally vague answers Not a safe workspace mentally, management plays politics and pits employees against each other Although they say they support employee growth, the growth path here is very unclear

Explore other reviews about community.com

5.0
Sep 4, 2025
Recommend
CEO approval
Business outlook

Pros

Strong emphasis on equity and inclusion Transparent leadership with military-grade discipline Fast-paced environment with meaningful impact

Cons

Limited internal mobility in some departments Rapid changes can challenge long-term planning Resource constraints typical of startup scaling

2.0
Jun 5, 2024
Recommend
CEO approval
Business outlook

Pros

Customers for the most part find the platform very easy to use to send out SMS campaigns. Very impressive current customer base, across the sports and entertertainment verticals. Solid members on the engineering team.

Cons

Multiple failed attempts to move upmarket into the enterprise space. No clear understanding or vision on the proper pricing and fit for the platform. Lack of strong leadership and direction on the Senior Leadership Team. Long-tenured employees leaving esp from the sales and engineering team will lead to the unfortunate demise of the company .

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