The Emperor Wears No Clothes - Sales bttn Employee Review

1.0
Jan 19, 2023
Recommend
CEO approval
Business outlook

Pros

The company has a great mission to simplify access to medical supplies for everyone in healthcare with technology. We had great co-workers that collaborated together for success and excellent training programs. Offered health insurance and had an unlimited PTO policy

Cons

The Senior Leadership and CEO are all related and have a poor vision for what's really happening in the company. All communications are designed to boost egos. In the summer of 2022, they were a "unicorn" receiving $20M series A funding, a huge valuation, and had plans for huge rapid growth. Then in November 2022, laid off 65% of their workforce including the entire sales team. Bttn is not a technology company and is simply a medical supply company with its only success in COVID supplies. There was little success in selling other medical supplies to healthcare customers because of their supply chain. Reliance on middle-men distributors meant they had limited access to products, long lead times, and could offer little cost savings even though they advertise "access to 50K products". Immediately after the huge reduction in workforce, bttn was bragging on social media about how the CEO was named in Forbes 30 under 30 which seemed very insensitive.

Explore other reviews about bttn

5.0
Aug 14, 2023
Recommend
CEO approval
Business outlook

Pros

working directly for the leaders to build out marketing for bttn. Good pay and good hours, no real problems. nice group of sales people

Cons

there was not a marketing framework left by previous leaders

2
4.0
Apr 12, 2025
Recommend
CEO approval
Business outlook

Pros

-Pays oncoming staff appropriately and generously (plan to stay at that starting rate/salary during your tenure - unless you're a sales rep) -Exceptional talent in ALL departments - I worked with some of the most competent, kind, and talented people while at bttn -95% of all positions can and do function entirely remotely -Flexible with PTO (unlimited PTO - many of the staff would travel around the country or world and would limit log-ins while away) -All departments collaborate and pull their weight -Exciting vision for changing healthcare distribution for customers and vendors/suppliers -Limited micromanaging - must be a self-starter -Senior management is open to ideas, recommendations, visions, etc., for improving processes or growth from the company

Cons

-Start-up environment that may not be for everyone (lots of changes, aborting long projects mid way through, long hours for most) -Often overpromise and underdeliver to staff (pay increases/promotions) and clients (challenges to obtain non-stocked and backordered items in a timely manner and encouraging the customer to wait for the product with bttn rather than purchasing it through their alternative source to meet their immediate needs - in healthcare, the primary goal should be to help our clients be successful and be reliable to patient care - that's what builds trust and lasting relationships in the healthcare community) -Quarterly reduction of force layoffs -Limited room for growth (no merit raises or performance reviews/increases) -Began to outsource talent from India and Philippines (generally good and competent hires), but at the expense of US-based staff

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