The Worst Job I've Ever Had – Avoid at All Costs - Claims Assessor aviva Employee Review

Role: Health Claims Assessor This was genuinely the most miserable job I’ve ever had. If you're considering working here, don't — just run. Cons: Toxic management – completely phoney and out of touch. They micromanage when it suits them and disappear when real support is needed. Senior leadership is basically non-existent and never sets foot in the building. Vile customers – constantly rude, entitled, and aggressive. You’re thrown into high-pressure calls and awful complaints with little support or protection. Processes from hell – the most overcomplicated, outdated, and confusing systems imaginable. Nothing works properly, and everything takes twice as long as it should. Dismal environment – the office is soul-sucking, the atmosphere is flat and negative, and it honestly feels like you’re working inside a high-security prison. Terrible facilities – the kitchens and toilets are absolutely filthy. Basic hygiene and cleanliness are clearly not a priority here. Awful support teams – the Aviva Clinical team might as well not exist. Chasing doctors' secretaries is a constant dead-end. No comfort – the chairs are genuinely painful, the building is gloomy, and there’s nowhere to relax. Canteen is a rip-off – overpriced, bland food that's not worth your money. Pay is a joke – for the amount of stress, workload, and emotional burnout, the salary is insulting.