Bad leadership - QA Analyst Zwift Employee Review

3.0
Feb 14, 2023
Recommend
CEO approval
Business outlook

Pros

- Flexibility and WFH - Fun culture - Interesting/cool product

Cons

- Almost no product managers when I was there, which was right before the 2022 layoffs so I can't imagine it's improved. They had project management people doing all the product management, but not cutting their workload to make up for it, so effectively making them all do two full-time jobs concurrently. Obviously that's not sustainable, so the product management constantly fell to the wayside. Backlogs were a mess, tickets were never groomed properly, and "roadmaps" changed constantly or made no sense. And the products are way too complex and interconnected to have those kinds of basic problems in the development process. - They did a major layoff and switched to Agile right before the pandemic in 2020, and they never really got Agile right. Too many people resistant to it. Not only did every team have a different process, but even within those teams the "process" varied widely from person to person. Find me five different devs and I'll show you five completely different ways of dealing with a bug ticket. - Diversity and inclusion efforts were a joke because they were so pathetically underfunded and unsupported. At that point it's almost insulting that they even bothered to look like they "tried".

Explore other reviews about Zwift

5.0
Apr 25, 2026
Recommend
CEO approval
Business outlook

Pros

Great work/life balance. Great atmosphere for learning and growing. Feeling like you have a direct impact on the product and customers.

Cons

Not too much I can say for the downside. I love my job.

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Zwift Response
1mo
Thank you for this wonderful feedback, we are thrilled to hear that you love your job at Zwift! We're so glad to have you on the team and appreciate your dedication. Thank you for taking the time to leave a review! Ride On. Zwift Leadership Team
4.0
Mar 18, 2026
Recommend
CEO approval
Business outlook

Pros

In this position, you are able to explore and work with other people in different departments.

Cons

Primarily a remote company so this position can get slow.

1
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Zwift Response
2mo
Thank you so much for taking the time to share your positive experience with us on Glassdoor, We are thrilled to hear you enjoyed working at Zwift and collaborating with your fellow Watopians across different departments, It sounds like the "Build Community" value was an important part of your experience! We really appreciate the review and wish you all the best! Ride on. Zwift Leadership Team
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