Poor feedback culture and communication - Anonymous employee Zwift Employee Review

2.0
Jun 29, 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

* I think that the Zwift Product is good and I believe it has potential to be great * Some good people * Great benefits, especially around fitness

Cons

* Poor feedback culture - leadership says that they are open to feedback but can't take anything constructive and are defensive. This varies depending on the leader. * Potential to get demoted. I know of people who got demoted during performance reviews. * Engineering Job Family - Unclear expectations set upfront on how to get to the next level in the career ladder, and worse, what a good performance rating looks like. Seems like Management is still figuring out themselves what the expectations are for each level. This makes it very hard to get promoted. * Bonuses were paid out almost 3 months after the performance review. They were backdated, but it also means you need to stick around for that payout date if you want your bonus. * Communication during the layoffs of 2022 was vague, not timely, and with poor change management. Employees got more details from sources external to the company than company leadership. * Two layoffs in around two years. This shows poor planning and strategic decision making by executive leadership.

Explore other reviews about Zwift

5.0
Apr 25, 2026
Recommend
CEO approval
Business outlook

Pros

Great work/life balance. Great atmosphere for learning and growing. Feeling like you have a direct impact on the product and customers.

Cons

Not too much I can say for the downside. I love my job.

avatar
Zwift Response
1mo
Thank you for this wonderful feedback, we are thrilled to hear that you love your job at Zwift! We're so glad to have you on the team and appreciate your dedication. Thank you for taking the time to leave a review! Ride On. Zwift Leadership Team
4.0
Mar 18, 2026
Recommend
CEO approval
Business outlook

Pros

In this position, you are able to explore and work with other people in different departments.

Cons

Primarily a remote company so this position can get slow.

1
avatar
Zwift Response
2mo
Thank you so much for taking the time to share your positive experience with us on Glassdoor, We are thrilled to hear you enjoyed working at Zwift and collaborating with your fellow Watopians across different departments, It sounds like the "Build Community" value was an important part of your experience! We really appreciate the review and wish you all the best! Ride on. Zwift Leadership Team
See reviews by: Helpful|Rating|Date|All