Better than most places - Technical Account Manager (TAM) Zoom Communications Employee Review

4.0
Jul 2, 2025
Recommend
CEO approval
Business outlook

Pros

Compensation is great, and the team is out of this world

Cons

Speed over quality is frustrating from a customer-facing role

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Zoom Communications Response
11mo
It’s great to hear you value your team and the compensation at Zoom. We recognize that balancing speed with quality can be challenging, especially in customer-facing roles, and your feedback is appreciated. Thank you for your continued dedication as a Zoomie!

Explore other reviews about Zoom Communications

5.0
Jul 2, 2026
Recommend
CEO approval
Business outlook

Pros

Innovative company Strong leadership Opportunities to grow

Cons

Base pay remains low compared to broader market, but tons of upside with equity.

1.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Nothing about this company is worth noting.

Cons

One of the worst companies I have worked at. Management and leadership are disorganized and unsupportive. Employees get treated like dogs and are talked down to. No work life balance because everything is an escalation or because some “head” requested something. For a company so well regarded, they sure know to how be cheap and take away benefits. Parental leave is basically a slap you in the face. Comp is high but expect to have that dangled in your face or else you get let go. On site lunch and breakfast is nice but how much can you sugar coat the terrible work conditions with little snacks? Everything is such a mess. I’ve been here for almost 7 months and have not met a single person that enjoys their job. DO NOT JOIN ZOOM!

3
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