Sinking ship - Senior Product Designer Zoom Communications Employee Review

1.0
Mar 31, 2025
Recommend
CEO approval
Business outlook

Pros

Coworkers are genuinely kind and helpful. Interesting problems to work on. Solid pay and benefits.

Cons

I wanted to work at Zoom because of its great culture. Sadly, that culture has been completely eroded over the past few years, punctuated by endless layoffs and toxic management. Decisions are based on ego-driven opinions rather than data or research. Eric and other leaders have failed to articulate a coherent strategy ("AI-First is NOT a strategy). Despite the ambiguity, they hold product teams to an unrealistic standard, constantly micro-managing decisions, expecting perfection while pressuring employees to ship more work at a faster pace. The result is a toxic culture of finger-pointing where leaders put employees under a microscope, blaming them for every perceived flaw rather than taking accountability for the process they created. Managers are highly political, often acting as mouthpieces and enforcers for leadership, rather than empowering their teams and supporting career development. I have genuinely never felt so discouraged in my career.

avatar
Zoom Communications Response
1y
It's unfortunate to hear your experience at Zoom didn’t reflect the values we strive to uphold. It’s clear you were deeply invested in doing meaningful work, and we appreciate the contributions you made during your time here. Feedback like this is taken seriously and helps highlight the importance of trust, accountability, and creating an environment where teams can do their best work. If you have any further comments, please reach out to engagement@zoom.us.

Explore other reviews about Zoom Communications

5.0
May 15, 2026
Recommend
CEO approval
Business outlook

Pros

flexible hours, reasonable deadlines. good pay.

Cons

Long hours and not as fast paced.

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Zoom Communications Response
1mo
It’s great to hear that you value the flexible hours, reasonable deadlines, and competitive compensation. We appreciate you taking the time to share your perspective and your continued dedication as a member of the Zoom team.
1.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Nothing about this company is worth noting.

Cons

One of the worst companies I have worked at. Management and leadership are disorganized and unsupportive. Employees get treated like dogs and are talked down to. No work life balance because everything is an escalation or because some “head” requested something. For a company so well regarded, they sure know to how be cheap and take away benefits. Parental leave is basically a slap you in the face. Comp is high but expect to have that dangled in your face or else you get let go. On site lunch and breakfast is nice but how much can you sugar coat the terrible work conditions with little snacks? Everything is such a mess. I’ve been here for almost 7 months and have not met a single person that enjoys their job. DO NOT JOIN ZOOM!

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