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      Zoom Communications

      Engaged employer

      Zoom Communications reviews

      Great place to work, GTM strategy is not developing as quickly as Product - Sales Operations Manager Zoom Communications Employee Review

      5.0
      Mar 20, 2025
      Sales operations manager
      Recommend
      CEO approval
      Business outlook

      Pros

      The company deeply cares about employees. Compensation is higher than equivalent roles at most other companies because the stock grants were generous and they trued up everyone's stock grants as the price fell over the past few years. The product is getting very good. Executives have fostered a transparent culture.

      Cons

      CEO makes all the decisions, he is more focused on product capabilities than driving revenue. Meanwhile, Sales team is more focused on reps getting paid than driving revenue. GTM strategy has improved, but not fast enough.

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      Zoom Communications Response
      1y
      We’re glad to hear that you feel supported at Zoom and appreciate the compensation, transparency, and progress being made on the product side. We understand your feedback about the pace of Go-to-Market strategy development and the balance between product innovation and revenue generation. Your advice on aligning product and sales strategy more closely is valuable as we continue to evolve. Thank you for your ongoing contributions. If you’d like to share more, feel free to reach out at engagement@zoom.us.

      Explore other reviews about Zoom Communications

      5.0
      Jul 2, 2026
      Product adoption specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Innovative company Strong leadership Opportunities to grow

      Cons

      Base pay remains low compared to broader market, but tons of upside with equity.

      1.0
      Jun 23, 2026
      Support engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Nothing about this company is worth noting.

      Cons

      One of the worst companies I have worked at. Management and leadership are disorganized and unsupportive. Employees get treated like dogs and are talked down to. No work life balance because everything is an escalation or because some “head” requested something. For a company so well regarded, they sure know to how be cheap and take away benefits. Parental leave is basically a slap you in the face. Comp is high but expect to have that dangled in your face or else you get let go. On site lunch and breakfast is nice but how much can you sugar coat the terrible work conditions with little snacks? Everything is such a mess. I’ve been here for almost 7 months and have not met a single person that enjoys their job. DO NOT JOIN ZOOM!

      3
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