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      Zoom Communications

      Engaged employer

      Zoom Communications reviews

      Going through change - Customer Success Zoom Communications Employee Review

      3.0
      Feb 23, 2025
      Customer success
      Recommend
      CEO approval
      Business outlook

      Pros

      Great people on the ground. Caring colleagues. Awesome products.

      Cons

      Leaders somewhat disconnected. Change needed to evolve and stay relevant.

      avatar
      Zoom Communications Response
      1y
      We’re glad you valued your colleagues and found Zoom’s products to be strong during your time with us. We understand your outlook on leadership disconnect and the need for change to stay competitive. Your advice on fostering a culture of genuine care and reconnecting with what made Zoom special is important as we move forward. Thank you for your contributions over the years. We wish you all the best in your future endeavors. If you’d like to share more, feel free to reach out at engagement@zoom.us.

      Explore other reviews about Zoom Communications

      5.0
      Jul 2, 2026
      Product adoption specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Innovative company Strong leadership Opportunities to grow

      Cons

      Base pay remains low compared to broader market, but tons of upside with equity.

      1.0
      Jun 23, 2026
      Support engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Nothing about this company is worth noting.

      Cons

      One of the worst companies I have worked at. Management and leadership are disorganized and unsupportive. Employees get treated like dogs and are talked down to. No work life balance because everything is an escalation or because some “head” requested something. For a company so well regarded, they sure know to how be cheap and take away benefits. Parental leave is basically a slap you in the face. Comp is high but expect to have that dangled in your face or else you get let go. On site lunch and breakfast is nice but how much can you sugar coat the terrible work conditions with little snacks? Everything is such a mess. I’ve been here for almost 7 months and have not met a single person that enjoys their job. DO NOT JOIN ZOOM!

      4
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