Very good culture and nice people - Escalation Engineer Zoom Communications Employee Review

5.0
Oct 28, 2021
Recommend
CEO approval
Business outlook

Pros

Culture is the best and people here are always happy to help others. You can hone your skills as it’s flexible management here and you will always find some area you are interested in internally to up skilling and improve. Work life balance that Zoom always cares employees.

Cons

So far Zoom is doing great

Explore other reviews about Zoom Communications

5.0
Jul 2, 2026
Recommend
CEO approval
Business outlook

Pros

Innovative company Strong leadership Opportunities to grow

Cons

Base pay remains low compared to broader market, but tons of upside with equity.

1.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Nothing about this company is worth noting.

Cons

One of the worst companies I have worked at. Management and leadership are disorganized and unsupportive. Employees get treated like dogs and are talked down to. No work life balance because everything is an escalation or because some “head” requested something. For a company so well regarded, they sure know to how be cheap and take away benefits. Parental leave is basically a slap you in the face. Comp is high but expect to have that dangled in your face or else you get let go. On site lunch and breakfast is nice but how much can you sugar coat the terrible work conditions with little snacks? Everything is such a mess. I’ve been here for almost 7 months and have not met a single person that enjoys their job. DO NOT JOIN ZOOM!

3
See reviews by: Helpful|Rating|Date|All