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      Zoom Communications

      Engaged employer

      Zoom Communications reviews

      Transitioning from high growth young organization to bureaucratic large company - Account Executive Zoom Communications Employee Review

      3.0
      Mar 21, 2021
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Best brand in the industry, fantastic CEO. Exciting products - major market updside.

      Cons

      Company is in its awkward teenage years. Senior management seems to be believing its own press and acts as if people don't really matter that much in the success of the organization. There is growing implicit arrogance in senior management that is difficult to watch, reflected in compensation changes that assume business will come through the door at a high rate with or without you being here. One expects this at other companies, but it is hard to see it happen at Zoom.

      Explore other reviews about Zoom Communications

      5.0
      Jul 2, 2026
      Product adoption specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Innovative company Strong leadership Opportunities to grow

      Cons

      Base pay remains low compared to broader market, but tons of upside with equity.

      avatar
      Zoom Communications Response
      1d
      Thank you for sharing your experience. It’s great to hear that you value Zoom’s innovative environment, strong leadership, and the opportunities for professional growth. It’s encouraging to know that you see meaningful potential for development and long-term success. We appreciate you taking the time to share your thoughts, and wish you continued success in your role!
      1.0
      Jun 23, 2026
      Support engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Nothing about this company is worth noting.

      Cons

      One of the worst companies I have worked at. Management and leadership are disorganized and unsupportive. Employees get treated like dogs and are talked down to. No work life balance because everything is an escalation or because some “head” requested something. For a company so well regarded, they sure know to how be cheap and take away benefits. Parental leave is basically a slap you in the face. Comp is high but expect to have that dangled in your face or else you get let go. On site lunch and breakfast is nice but how much can you sugar coat the terrible work conditions with little snacks? Everything is such a mess. I’ve been here for almost 7 months and have not met a single person that enjoys their job. DO NOT JOIN ZOOM!

      4
      avatar
      Zoom Communications Response
      1d
      Thank you for taking the time to share your experience. It's unfortunate to hear that your time at Zoom has not met your expectations. We understand from your feedback that concerns around leadership, communication, work-life balance, and employee support have had a significant impact on your experience. Creating a respectful, supportive workplace where employees feel valued and empowered is essential, and your perspective highlights the importance of consistent leadership, clear communication, and a positive employee experience. We appreciate you sharing your candid feedback and encourage you to reach out to engagement@zoom.us.
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