Disappointed - not what I expected - Recent Hire Zoom Communications Employee Review

3.0
Sep 25, 2020
Recommend
CEO approval
Business outlook

Pros

Great benefits, great product that is keeping the world going right now

Cons

I'm sure this place used to be great, but perhaps due to the sheer speed at which they had to grow - it is chaotic. Inexperienced managers - scattered and executing without proper strategy. Anxiety and stress are written all over faces. Finger pointing, no accountability. Burnout due to pressure to be "on" around the clock. Lack of overall team feeling as a company. It's really unfortunate.

Explore other reviews about Zoom Communications

5.0
May 15, 2026
Recommend
CEO approval
Business outlook

Pros

flexible hours, reasonable deadlines. good pay.

Cons

Long hours and not as fast paced.

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Zoom Communications Response
1mo
It’s great to hear that you value the flexible hours, reasonable deadlines, and competitive compensation. We appreciate you taking the time to share your perspective and your continued dedication as a member of the Zoom team.
1.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Nothing about this company is worth noting.

Cons

One of the worst companies I have worked at. Management and leadership are disorganized and unsupportive. Employees get treated like dogs and are talked down to. No work life balance because everything is an escalation or because some “head” requested something. For a company so well regarded, they sure know to how be cheap and take away benefits. Parental leave is basically a slap you in the face. Comp is high but expect to have that dangled in your face or else you get let go. On site lunch and breakfast is nice but how much can you sugar coat the terrible work conditions with little snacks? Everything is such a mess. I’ve been here for almost 7 months and have not met a single person that enjoys their job. DO NOT JOIN ZOOM!

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