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      Zoom Communications

      Engaged employer

      Zoom Communications reviews

      Technical Support Engineer - Anonymous employee Zoom Communications Employee Review

      5.0
      Sep 19, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      A very fun community of co workers willing to help each other and make sure customers get solutions and answers they need. Work is fast but at a good pace, and not a usual "call center" experience. Hands-on learning is encouraged, and you will learn quickly as your team helps and you see real world examples. Fun team building events are quarterly and lots of chances to improve yourself are available.

      Cons

      Working from a satellite office from the main office includes some communication issues, but they are minimal and do not impact your daily work.

      Explore other reviews about Zoom Communications

      5.0
      May 15, 2026
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      flexible hours, reasonable deadlines. good pay.

      Cons

      Long hours and not as fast paced.

      avatar
      Zoom Communications Response
      1mo
      It’s great to hear that you value the flexible hours, reasonable deadlines, and competitive compensation. We appreciate you taking the time to share your perspective and your continued dedication as a member of the Zoom team.
      1.0
      Jun 23, 2026
      Support engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Nothing about this company is worth noting.

      Cons

      One of the worst companies I have worked at. Management and leadership are disorganized and unsupportive. Employees get treated like dogs and are talked down to. No work life balance because everything is an escalation or because some “head” requested something. For a company so well regarded, they sure know to how be cheap and take away benefits. Parental leave is basically a slap you in the face. Comp is high but expect to have that dangled in your face or else you get let go. On site lunch and breakfast is nice but how much can you sugar coat the terrible work conditions with little snacks? Everything is such a mess. I’ve been here for almost 7 months and have not met a single person that enjoys their job. DO NOT JOIN ZOOM!

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