I know Zoom sounds too good to be true but it truly is an incredible place to be! - Account Executive Zoom Communications Employee Review

5.0
Feb 16, 2017
Recommend
CEO approval
Business outlook

Pros

Though we've grown a lot in the past 5 years, we still have the startup feel and adaptability. LOVE what we sell and Zoom's genuine customer focus. The culture is fun and collaborative (we sell collaboration software, shocker)... Management has been well-chosen and extremely supportive, and when a position is not a good fit, Zoom is great about helping you find the right fit for each person, where they are not only successful, but also happy.

Cons

It is a VERY high-paced job, especially in certain segments. Though management is flexible with hours, you can expect long days (think 9-11 hours).

Explore other reviews about Zoom Communications

5.0
May 15, 2026
Recommend
CEO approval
Business outlook

Pros

flexible hours, reasonable deadlines. good pay.

Cons

Long hours and not as fast paced.

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Zoom Communications Response
3w
It’s great to hear that you value the flexible hours, reasonable deadlines, and competitive compensation. We appreciate you taking the time to share your perspective and your continued dedication as a member of the Zoom team.
3.0
Apr 12, 2026
Recommend
CEO approval
Business outlook

Pros

Native C++ client Bar is low for being a domain expert - knowledge the average Silicon Valley engineer should have is somehow in short supply there, so it's easier to stand out Pay was OK, while it lasted

Cons

Repeated rounds of layoffs, with departed colleagues' work being heaped on those remaining, left everyone miserable and stressed and just waiting for when our turn is next. My boss actually announced development was shifting to "startup mode", and when I asked if that means more upside or flexibility or equity or any of the other reasons you may choose a startup over a large established company, the answer was, "no, just more work" (!?!) Serious culture and power divide between overseas and California based development teams. Zero career growth investment in employees; no training or conferences except those offered by Zoom. Fired entire DEI team CEO attended Melania's movie premier

3
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Zoom Communications Response
1mo
Thank you for sharing your experience and perspective. We understand how changes in leadership and hiring approaches can significantly impact team dynamics and overall culture. Your feedback highlights the importance of internal mobility, leadership alignment, and ensuring that employee voices are heard across regions. We appreciate you taking the time to provide such detailed and candid feedback, and we appreciate the positives you found during your time. We wish you all the best in your future endeavors.
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