Pros
Quiet, hands off, not micromanaged or excessively reviewed or observed.
If you're neurotypical and intelligent/driven, good with calls and having fifty eight unique and dynamic tasks just looking for a decent entry level job where you can be left alone, here it is. Not so much if you have mental health conditions and either fixate on tasks, or are more detail oriented than volume/speed.
Cons
No schedule flexibility unless its a circumstance they approve of (for kids, yes, mental health, no), very high volume work dependent on city municipalities so it can be cool or frustrating, company is focused on cheap, high volume, high accuracy zoning report orders so you'll constantly be hounded to be accurate and constantly checking up on a high volume of dynamic requests. Half the team is remote working from OKC but they refuse to allow anyone new to work remote or hybrid (despite it being totally doable or even more productive to do so).
It's not a bad workplace or job- I just need more flexibility and accomodation than their outright "No, we want it to be this way" stance. You work for them, no working with you to support if you fall outside the neurotypical.