Pay people market value for positions - Customer Service Zonda Group Employee Review

Unique product offerings and market positioning.

Other options available, and competitors in every market.

Flexible work environment. Great work life balance. Busy but not unmanageable work load. Average benefits. Decent amount of autonomy. Lovely co-workers.

No bonus structure. Below average salary. New ownership is sucking what was great about working at Hanley Wood (now Zonda) out of the place both from a cultural and professional standpoint. It feels like every employee is just a number meant to make the parent company money. The vibe of the place has been on a downward trend since the new ownership took over. It's just grim. Executive leadership has experience but 0 emotional intelligence or human skills. They've been letting go of the wrong people.