Avoid applying here, high stress level, under valued employees - Anonymous employee Zipcar Employee Review

2.0
Jul 15, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Competitive benefits - 3 weeks paid vacation, sick days and personal leave - health and dental benefits - discounted car rental

Cons

High rate of turnover; ONLY way to advance in this company Lower than market wages ESPECIALLY in Canada Very little support from head office, Canada is seen as a second rate market even though we hold one of the largest market shares in north america Severely short staffed and expected to work long hours sometimes without pay (no overtime, therefore deferred hours into next pay period) Senior management is a joke, they will say and promise things but will rarely follow through, communication is on a need to know basis. Big changes that affect the office are relayed abruptly without much notice. Work culture has severely diminished since the IPO and is nonexistent especially after all the layoffs and structural changes over the last several months. Company values is no longer reflected in their actions. Management often place emphasis on profit margins over member experience and quality of service.

Explore other reviews about Zipcar

5.0
Feb 16, 2026
Recommend
CEO approval
Business outlook

Pros

Great co-workers & excellent leadership. Lots of teamwork across all teams.

Cons

Information dissemination not always the best, but getting better

4.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

Friendly environment, easy to take ownership, encourage to initivates, no "who did that?" question

Cons

Strong separation between contractors and full-time employees. Contractors have limited career growth opportunities, no clear path to permanent employment, and significantly lower compensation compared to equivalent US-based contractors despite similar responsibilities and impact. Working across multiple time zones can also affect work-life balance.

See reviews by: Helpful|Rating|Date|All