From Hero to Zero - IT Senior Specialist Zelis Employee Review

1.0
Feb 5, 2020
Recommend
CEO approval
Business outlook

Pros

Summer hours and flexible schedule

Cons

What started out as a great company is now a mere shadow of itself despite being significantly bigger in size due to multiple mergers. On 4th group of top IT management in just over 2 years. Calling any of them leaders would be a great misnomer. Every new group tries to fix the mess that the previous one created without any understanding of how to do it or what the real problem is. What is totally amazing is that none of them wants to listen to the people who actually built this company and know how to make it right again. Instead they belittle and abuse the very people that made it possible for them to be employed by the company in the first place. So it’s no surprise that with every change in management things just keep getting worse. Every time you think that morale can’t get any lower, you’re proven wrong. With the latest change in IT leadership, sexism became rampant. Hard to believe it will ever get better unless the board does something drastic. It’s like a house of cards that may collapse at the first signs of trouble in the economy or its customer base.

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5.0
May 27, 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for Flexible working hours Flexible time off

Cons

Salaries are on the lower end of the market

2.0
Apr 13, 2026
Recommend
CEO approval
Business outlook

Pros

Good work/life balance, generous PTO

Cons

• Excessive management layers: There are too many layers of management, many of which seem focused on self-preservation rather than supporting the team. This creates unnecessary bureaucracy, leaving employees bogged down with low-value tasks and corporate checkboxes instead of meaningful work. • Outdated technology and resistance to innovation: The tech stack is significantly outdated, and there is a clear resistance to adopting modern solutions. For example, I was penalized for incorporating AI into development work, despite other teams being encouraged to use tools like ChatGPT for less impactful tasks. Opportunities to implement cost-saving, AI-driven solutions were dismissed without proper consideration. • Unsustainable expectations for advancement: Promotions appear to be reserved only for top performers who are willing to prioritize work above all else. The expectation to “eat, sleep, and breathe” the job creates an unhealthy work-life balance and limits growth opportunities for otherwise strong contributors.

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