Good place for 1 or 2 years - Customer Service Non Tech Zebra Technologies Employee Review

3.0
Jun 8, 2018
Recommend
CEO approval
Business outlook

Pros

Good work environment, gentle managers and cool coworkers, no mandatory overtime, no night shift neither work on weekends Fair to good benefits

Cons

IT is very hard to improve your conditions, raises are not based in performance, typically you get a 5-10% yearly; the same for promotions, they rely too much on experience (some experience is obviously positive, but it cannot be the only thing that matters), you must be doing the actual work before you get the official promotion for a very long time, no less than 6 months, often much more and even like that is not granted, for example in a department of 70 people there is only one senior (officially, of course in practice more people is doing that role) Teams are permanently understaffed, some of them heavily understaffed, the workload is insane Because of these two problems employee turnover is very high There are some other problems in daily operations that have not been fixed by years The higher ranked managers seem to be quite competent, but mid managers seem to have arrived there because they are very good doing interviews

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Zebra Technologies Response
7y
Your feedback is important. Thank you for taking the time to provide this detail. We will forward your comments to the appropriate leader. We are here to support you.

Explore other reviews about Zebra Technologies

5.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

strong team and great customer success with product

Cons

none issues to report at this time

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Zebra Technologies Response
3w
Thank you for your feedback. If you are interested in speaking with us further, please email us at employerbrandfeedback@zebra.com.
4.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

Good work-life balance, great people, good benefits (unlimited PTO)

Cons

Low salary given responsibilities, frequent roster changes

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