It just keeps getting worse. Record turnover, and rock bottom morale - Anonymous employee Zayo Employee Review

1.0
Feb 26, 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some signs the company may be bought... hopefully that leads to a replacement of the arrogant leadership team, who love the sycophants and punish people who try to be honest about issues.

Cons

Mean spirited - culture of dog eat dog due to overwork, constant change and loss of staff (who gave up on the company). Never seen such a pervasive culture of pounding on employees for more. Driven down or out. Survival there makes people mean. No way to know each quarter if comp will be 25% or 150%. CEO is a micro managing narcissist and a bully. Laying off and transferring people when we are desperately understaffed and stressed. Clients don't trust the company. Keep removing benefits and hoping people don't notice.

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5.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

Excellent sales enablement, tools, and internal support. Leadership has done a good job creating an environment where Enterprise Account Executives can focus on selling instead of getting bogged down by administrative tasks. CRM data is clean, processes are organized, and responsibilities between Sales, Customer Success, and Account Management are clearly defined. It’s refreshing to work for a company that invests in the systems and structure needed to help its sales teams succeed.

Cons

Ongoing integration efforts following the Crown Castle Fiber acquisition mean some processes and systems are still evolving. As with most enterprise sales roles, building pipeline requires significant self-sourcing and prospecting across a large territory. The product portfolio is extensive, which creates a bit of a learning curve for new hires but also provides opportunities to solve complex customer challenges.

3.0
Jun 6, 2026
Recommend
CEO approval
Business outlook

Pros

Fast paced and lots to do.

Cons

Too much upper management that do not contribute to getting things done.

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