Zayo Commits Suicide - Blames IRR Failure On Employees - Finance Zayo Employee Review

2.0
Feb 28, 2018
Recommend
CEO approval
Business outlook

Pros

The new offices are nice. Work From Home, well not any more. This cutting edge company perk, which has attracted really good talent over the years, has just been taking away from all employees. WFH helped compensate for the lower-than-market pay the company is known for, but with all the commute time added in we all just received pay cuts. But the new offices are nice.

Cons

Promise employees big bonuses, career advancement but never delivers. You might get a career advancement with additional workload but don't expect a commensurate pay increase. Promises work from home and flexible schedules, but that has been taken away now, everyone must now punch a clock so to speak.

avatar
Zayo Response
8y
We understand that not everyone will agree with our new work from home policy. It’s a decision that was not made lightly. We have to do things differently in order to achieve our growth objectives -- which includes these changes in our work-from-home policy. The policy was implemented to ensure that employees work primarily from an office location unless their function requires them to be outside a traditional office, or they have an approved exception. We will continue to be flexible to accommodate occasional work from home requirements on a needs basis, giving managers discretion to allow flexibility for their direct reports under special circumstances (Dr.’s appointments, home situations, etc.). Regarding your comment on bonuses and career advancement, recent payouts have been higher than previous quarters. We hope this is the start of a trend to 100% payouts, which Zayo has achieved and paid out in the past. At Zayo all of us contribute to and are accountable for the company’s performance. Executives and higher paid employees bear a disproportionate share of the burden when the company doesn’t hit its targets, which is reflected in lower payouts for higher paid employees and higher payouts for lower paid employees when we fall short of our goals. We are working hard to deliver the growth required to deliver >100% payouts to all of our employees.

Explore other reviews about Zayo

5.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

Excellent sales enablement, tools, and internal support. Leadership has done a good job creating an environment where Enterprise Account Executives can focus on selling instead of getting bogged down by administrative tasks. CRM data is clean, processes are organized, and responsibilities between Sales, Customer Success, and Account Management are clearly defined. It’s refreshing to work for a company that invests in the systems and structure needed to help its sales teams succeed.

Cons

Ongoing integration efforts following the Crown Castle Fiber acquisition mean some processes and systems are still evolving. As with most enterprise sales roles, building pipeline requires significant self-sourcing and prospecting across a large territory. The product portfolio is extensive, which creates a bit of a learning curve for new hires but also provides opportunities to solve complex customer challenges.

3.0
Jun 6, 2026
Recommend
CEO approval
Business outlook

Pros

Fast paced and lots to do.

Cons

Too much upper management that do not contribute to getting things done.

2
See reviews by: Helpful|Rating|Date|All