Juniors shouldn’t expect to progress/promote at Zayo - Anonymous employee Zayo Employee Review

2.0
Oct 24, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good company perks Decent socials and Xmas party Clean office environment

Cons

Strong hierarchy in teams that is very established and hard to progress within. A lot of favouritism by seniors & management of their friends. Very Cliquey culture. Gatekeeper culture. Hard work doesn’t get you up in this company, I was told multiple times that people need to ‘know who you are’ across multiple departments even if it’s not relevant to your role. Expect to be on whatever salary you start on for the next 3 years with minimal increase 1-2%. Max increase for a promotion is 10% - (if you miraculously get one, which I didn’t despite my workload being somewhat comparable to people in my team that were 4 years my senior within the team) I was also promised some sort of progression at every 1-1 bi annual catch up that was never fulfilled. Typical corporate carrot chasing. A new Junior will find it very hard to progress/promote to making anything above £40k. Seems like a benchmark they want to keep most of their junior/associates/young people below. Will literally take 5 years or so of work at Zayo on top of your previous experience to even get the chance. Zayo is one of those places that really recognises sociable people that go to all the socials etc. so if you are introverted/someone they don’t take to, prepare yourself to be very easily overlooked by senior leaders and management in general. Not enough diversity at senior level which is discouraging.

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5.0
Jun 11, 2026
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Pros

Excellent sales enablement, tools, and internal support. Leadership has done a good job creating an environment where Enterprise Account Executives can focus on selling instead of getting bogged down by administrative tasks. CRM data is clean, processes are organized, and responsibilities between Sales, Customer Success, and Account Management are clearly defined. It’s refreshing to work for a company that invests in the systems and structure needed to help its sales teams succeed.

Cons

Ongoing integration efforts following the Crown Castle Fiber acquisition mean some processes and systems are still evolving. As with most enterprise sales roles, building pipeline requires significant self-sourcing and prospecting across a large territory. The product portfolio is extensive, which creates a bit of a learning curve for new hires but also provides opportunities to solve complex customer challenges.

3.0
Jun 6, 2026
Recommend
CEO approval
Business outlook

Pros

Fast paced and lots to do.

Cons

Too much upper management that do not contribute to getting things done.

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