Great place to grow and collaborate - Account Manager Zayo Employee Review

5.0
Oct 23, 2025
Recommend
CEO approval
Business outlook

Pros

Supportive team environment, open communication, opportunities for personal and professional growth, flexible work culture, and strong leadership that values employees.

Cons

Some internal processes could be faster, workload can get intense during peak periods, but overall manageable with good planning.

Explore other reviews about Zayo

5.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

Excellent sales enablement, tools, and internal support. Leadership has done a good job creating an environment where Enterprise Account Executives can focus on selling instead of getting bogged down by administrative tasks. CRM data is clean, processes are organized, and responsibilities between Sales, Customer Success, and Account Management are clearly defined. It’s refreshing to work for a company that invests in the systems and structure needed to help its sales teams succeed.

Cons

Ongoing integration efforts following the Crown Castle Fiber acquisition mean some processes and systems are still evolving. As with most enterprise sales roles, building pipeline requires significant self-sourcing and prospecting across a large territory. The product portfolio is extensive, which creates a bit of a learning curve for new hires but also provides opportunities to solve complex customer challenges.

3.0
Jun 6, 2026
Recommend
CEO approval
Business outlook

Pros

Fast paced and lots to do.

Cons

Too much upper management that do not contribute to getting things done.

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